Last updated: 28 July 2026

Paymybill (“we”, “us”) respects your privacy. This policy explains what information we collect when you use this website and how we handle it.

Information we collect

When you submit a bill request, we may collect:

• Your name
• The amount you request
• Optional contact email
• The bill or invoice you upload
• Basic technical information such as IP address and browser type, collected automatically by our hosting and security tools

How we use your information

We use your information only to:

• Review and process your request
• Contact you if you provided an email address
• Operate, secure, and improve this website

We do not sell or share your data

We do not sell your personal information. We do not share your information with third parties for their marketing. We may use trusted service providers (such as hosting, storage, and email delivery) solely to run this service. Those providers process data only on our instructions.

Retention

We keep request details and uploaded documents only as long as needed to review requests and operate the service, or as required by law. We may delete information sooner when it is no longer needed.

Security

We take reasonable steps to protect information you submit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

If you provided a contact email and want us to update or delete your request information where practical, contact us at claims@paymybill.au. Some records may need to be retained for operational or legal reasons.

Contact

For privacy questions, email claims@paymybill.au.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date above will change when we do. Continued use of the site after changes means you accept the updated policy.